You have to notify us within 14 days of received goods of any discrepancies and/ or refund required. We will not be able to process refund/exchange requests after this time. Please contact us on email@example.com
You will be required to ship back the faulty/ unwanted item in order to receive a refund or to exchange it to another item.
Why a refund may not be given
If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:
• the item did not meet your expectations;
• you simply changed your mind;
• you bought an item by mistake;
• you do not have sufficient expertise to use the item;
• you ask for goodwill;
• you damaged the item by trying to make any repairs/ alterations.